Shipping policy
FREE SHIPPING ON ORDERS OF $45+ EVERY DAY
Select one of the following shipping options in the checkout: USPS First Class Mail, UPS Sure Post, USPS Priority Mail or UPS Ground to receive free shipping to the 50 U.S. No promo code needed.
Dancewear Solutions is pleased to feature low, rate-quoted shipping. Depending on the weight and size of the merchandise you select and the location to which your items will be delivered, different shipping methods and prices will be offered.
For most internet orders, in-stock items leave our facility within 1 business day (Monday-Friday).
Note: “Business Day” means Monday-Friday, excluding holidays. We are closed for all U.S. national holidays and will resume shipping on the next business day (Monday-Friday). If a holiday falls on a weekend date, we will be closed on the surrounding Friday or Monday. Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
Expedited Air Shipments:
- Standard processing time, 1 business day Monday-Friday does not apply to an expedited air shipping method. An expedited order placed by 2:00 pm CST will ship out the same day it is ordered.
- A signature is required upon delivery.
- For expedited air shipping, you must ship to a physical address. P.O. Box or APO/FPO addresses are not valid.
- Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
- UPS Saturday delivery is available for qualified locations on phone orders placed before 2 pm CST on Friday.
For special shipment requests, please contact us call at ???-123-1234, Monday-Friday 8:00 am – 6:30 pm CST.
International Shipping
NOW offering Fedex Shipping to Canada & Australia
Possible Delays
Due to variable factors, we are not able to guarantee delivery times outside the United States. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
Shipping to Canada
Duties and Taxes are always the recipient's responsibility.
When you select UPS Standard (Ground) service to Canada, UPS charges a $10.00 CAD Customs Brokerage Entry Fee. You must make payment for all applicable duties and taxes, plus the $10.00 CAD UPS Fee on all shipments valued under $200.00 CAD. Additional brokerage fees will apply on all shipments valued over $200.00 CAD.
You can pay all fees in advance to avoid any delivery delays and payment holds, or just arrange to pick up at the nearest UPS Customer Counter. Call UPS Brokerage Customer Service at 1.800.263.8125, Press 3 to pay by credit card or provide payment to the UPS driver at time of delivery.
Shipping to Australia
IMPORTANT TAX CHANGE!
Due to the recent requirement from the Australian government to collect a 10% goods and services tax (GST), Dancewear Solutions will now be collecting 10% GST on all Australian shipments. If you are registered to collect GST, you may be exempt.
If you are an Australian GST-registered business making purchases for business use and possess an Australian Business Number (ABN), you may be exempt from this tax. If you meet this criteria, please contact customer Service at ???@ pozewear.com or call 000-111-1111 with:
- The customer/business name on your Pozewear account
- Your Dancewear Solutions account number
- Your Australian Business Number (ABN)
- Registered date for GST exempt status: DD/MM/YYYY
Please note, we will continue to charge and remit the taxes up to the point we are able to validate your tax exempt status.
Questions?
For other questions and special shipment requests, please Contact us or call ???-1234-1111(M-F 8:00 am – 6:30 pm Central Time). If you are calling from Canada, please call toll free at 1-???-112-1234
